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Customer & challenge
For its financial reporting, KION Group IT needs a reliable and high-performance way of making SAP data available in the Microsoft BI environment. Xtract IS has played a central role in this for many years and ensures stable, automated data processes.
KION Group IT is the internal IT service provider of the KION Group – the world’s second-largest and Europe’s leading supplier of industrial trucks and supply-chain solutions. The KION Group includes well-known brands such as Linde Material Handling, STILL, Baoli, Fenwick, and Dematic. The company employs more than 42,000 people and serves customers in over 100 countries across nearly all industries, from automotive and retail to logistics.
With its products and digital solutions, the KION Group ensures that material flows around the world are moved, stored, and distributed efficiently. In addition to developing and manufacturing forklifts and warehouse equipment, the company focuses heavily on intelligent supply-chain and automation solutions.
KION Group IT’s mission is to ensure the efficiency and competitiveness of the KION Group through stable,scalable, and integrated IT systems. To secure this performance long term, the extraction of data from SAP BW systems into the Microsoft environment also had to be guaranteed.
“The business decided on a Microsoft-based Business Intelligence solution around 15 years ago. So we in IT had to find a reliable and high-performance way to bring SAP data into the Microsoft world,” recalls Sven Rötschke, Manager Business Intelligence Service at KION Group IT.
Solution with Xtract IS
KION Group IT chose Xtract IS from Theobald Software. “There simply wasn’t a comparable solution at the time that could transfer SAP data into the Microsoft world with this level of precision and reliability,” says Sven Rötschke. “It’s built exactly for the job of SAP data transfer and delivers that task in a targeted and stable way.”
The implementation evolved into a stable and proven solution. “In the beginning, we faced several challenges. But Theobald Software supported us personally and always with a strong focus on solutions,” says SvenRötschke. “Today the connection runs reliably, and our colleagues know exactly where to look in case of an error.”
The support from Theobald Software was experienced as exceptionally positive. Whenever questions or issues arose, a knowledgeable contact person was immediately available and responded quickly and effectively. The documentation was also rated as practical and helpful, enabling teams to resolve many topics independently and run operations efficiently.
The interface has become a central component of financial reporting. Several hundred users access the provided data during month-end, quarter-end, and year-end closings. SAP data is updated multiple times a day based on business needs, and during high-intensity periods even in 15-minute intervals.
Requirement
Provision of SAP BW data for financial reporting in a Microsoft BI environment
Solution
Xtract IS
Implementation effort
A few hours
Added value
Automated data transfer with flexible load cycles; stable processes; reliable financial reporting
The solution performs very reliably, even with large data volumes.
“At one point, we suspected performance drops and conducted a detailed analysis,” says Sven Rötschke. “It turned out the interface wasn’t the cause. Xtract IS handles large data volumes without any issues. The delays were caused by the complex reporting logic.”
The interface supports KION IMS’s BI strategy with a central, consistent data foundation serving as a single source of truth. This avoids redundant calculations and inconsistent KPIs. Adjustments to SAP structures or new reporting requirements can be implemented flexibly.
KION Group IT is currently planning a phased migration to a modern data architecture, with SAP Datasphere as the future central platform. The existing BW system will continue to run in parallel for another five to eight years to ensure data´ownership and continuity. Xtract IS provides valuable relief here, as it runs reliably and requires minimal support. This allows the IT teams to focus on new technology initiatives in cloud, AI, and automation.
“For efficiency reasons, we switched to Theobald Software’s subscription model,” adds Dirk Kronfeld, responsible for procurement at KION Group IT. “This makes maintenance and licensing much easier to manage and more predictable financially.”
Despite new market options, there are no plans to replace the interface. Stability, quality, and direct support speak for themselves.
“The solution simply works and enables us to report reliably. It’s flexible and could even deliver real-time queries if that became economically reasonable,” SvenRötschke concludes.
Outlook
UiPath plans to extend its use of Xtract Core with incremental extraction and scheduling capabilities to further enhance automation.
“We see Theobald Software not just as a technology provider, but as a strategic partner on our journey toward the next generation of process automation. We would recommend Theobald Software anytime – not only for the technology but also for the collaborative partnership,” says Miller.
Conclusion: A Strong Partner for Strong Results
With Xtract Core, SAP integration has gone from a constraint to a competitive advantage for UiPath. The partnership with Theobald Software has simplified, accelerated, and strengthened UiPath’s SAP connectivity — building the foundation for advanced, data-driven process optimization.



